Daily Todo

Sunday, April 12, 2026

Today

Follow up with Documents group — get data commitment for Case Lookup serial number table

Hard Due today S — one conversation / email

Repair fence (DIY)

Hard Due Apr 19 L — most of the weekend
Call to get quote on furniture repair (hire out)

Soft Due Apr 19 S — one phone call
Call to get quote — deer proof fence for garden

Soft Due Apr 18 S — one phone call
Call to get contractor quote — replace side fence with black chain link + gate

Soft Due Apr 18 S — one phone call
Get Aquant Case Lookup test platform working

Hard Due Apr 13 EOD M — JLG work item
Send Claudia feedback to Kamil Banc (WhatsApp) — how it's going, what you used it for, what surprised you, what's still weird

Soft Due Apr 18 S — 15 min reflection

Push Aquant Case Lookup to production

In Progress To: Travis Myers / JLG
Build serial number lookup table for Case Lookup

Blocked Waiting on data from Documents group
Push Aquant Document Lookup to production

In Progress To: Travis Myers / JLG
Reconnect with Gary Donahue

Soft Soon

Conference: Aug 10-12, 2026 — 5 sessions to prep

Talk + 2 Workshops + 2 Panels · First drafts due Jul 1–15 · Hard date

Hard ▼

Talk (20 min): Building a Knowledge Spine: Voice-to-Text, Debriefs, and AI-Ready Knowledge Bases That Actually Get Used

Draft: Jul 1 · Final: Aug 1 L
Workshop (20 min): AI Fluency Through Professional Learning Groups: Building Confident AI Users Without Leaving Anyone Behind

Draft: Jul 1 · Final: Aug 1 L
Workshop (20 min): Customer-First Contact Centers: Streamlining Tech Support Without Losing the Human Touch

Draft: Jul 15 · Final: Aug 1 L
Panel: Agentic AI in the Real World: Triage, Dispatch, and Knowledge Use Cases That Actually Pay Off

Draft: Jul 15 · Final: Aug 1 M
Panel: Knowledge and Digital Transformation of Contact and Support Centers To Streamline Work Orders to Completion

Draft: Jul 15 · Final: Aug 1 M